Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by mirrorclearing.info. Our goal is to ensure transparency and fairness while protecting the interests of both our users and Mirrorclearing. By using our services, you agree to the terms set forth in this policy.

Scope and Applicability

This policy applies to all users of mirrorclearing.info who purchase subscription services or products offered by Mirrorclearing. It is applicable to all transactions conducted through our website, regardless of the payment method used.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by mirrorclearing.info.
  • “Services”: The software as a service (SaaS) offerings provided by mirrorclearing.info.
  • “Refund”: The return of funds to a User for services that have been paid for but not satisfactorily delivered.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase, they are eligible for a full refund.
  • If the Services provided are found to be defective or not as described, the User may request a refund within 14 days of the service delivery.
  • Refund requests must be submitted in writing to [email protected] and must include the User's account details and the reason for the refund request.

2. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or features that were not part of the original purchase.
  • Any fees associated with third-party integrations or services.

3. Refund Process

Upon receipt of a valid refund request, Mirrorclearing will review the request and notify the User of the decision within 14 business days. If approved, refunds will be processed back to the original payment method used at the time of purchase. Please allow up to 10 business days for the refund to reflect in the User's account.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Review the terms of this Refund Policy prior to making a purchase.

Limitations and Disclaimers

Mirrorclearing reserves the right to refuse any refund request that does not comply with the terms outlined in this policy. Additionally, Mirrorclearing shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Services, including but not limited to loss of profits or data.

Data Protection/Security

All refund requests and related personal information will be handled in accordance with our Privacy Policy. We take the security of User data seriously and implement appropriate technical and organizational measures to protect it.

Changes to Policy

Mirrorclearing reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Mirrorclearing
Phone: +19382354928
Email: [email protected]
Address: One World Trade Center, 285 Fulton Street, Floor 15, Office 42, New York, NY 10007, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in [Insert County/City], [Insert State].